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Showing posts from September, 2022

How does guest satisfaction impacts the hotel's reputation?

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  Improving the quality of service provided to hotel guests is of utmost importance. However, there is a lot more nuance to this than meets the eye.   Success in the hospitality industry is typically measured by the extent to which guests are made to feel at ease and satisfied with the service they get. The contact between the employees and clients, or the hotel's customer service often determines whether guests will return or go elsewhere, even if the hotel's physical appearance and marketing plan are excellent.   The success of some of the world's best hotels is largely down to the fact that they provide guests with unmatched levels of convenience and satisfaction from the moment they make their reservations until the moment they leave. If you are looking for a budget Hotel room booking in Vadodara , The Oasis Hotel offers luxurious rooms and amenities at affordable prices.   Managers of hotels that want to provide the best possible experience for t...

5 ways to improve the service quality of a Hotel

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Every effort should be made to create service standards that place an emphasis on providing outstanding service to each and every guest if a hotel is serious about establishing a "world-class" service culture. Consistency is a hallmark of great service and one of the main differentiators between average and excellent service. Repeatable is another way of saying consistency. One of the most important qualities for a hotel general manager to have is faith in the competence of their personnel in all situations. It doesn't matter if it's the middle of the night or the middle of the day, if it's a weekday or the weekend, if it's raining or sunny, or if anyone is actually at work that day.   Hotel owners and managers are well-versed in the importance of providing a pleasant stay for their guests because they work in the service sector. In an increasingly competitive market, it is the new social as well as professional realities, as well as modern technologies, tha...